As we announced earlier this year, Tokio Marine HCC – Stop Loss Group (TMHCC) has partnered with our sister company, On Call International (On Call), to assist you in the coordination of air ambulance transports that are safe for patients and cost-effective for plan sponsors.
We have been asked by many of you, “How do we engage On Call with our clients?” That answer depends on whether your clients are interested in a long term or short term solution.
The Long Term Solution
We recommend that plan sponsors interested in On Call’s solution add appropriate language to their Plan Documents. To that end, TMHCC enlisted the services of The PHIA Group to craft a Plan Document (PD) Template Amendment that can be customized to your plan sponsors’ PD. The language not only covers air ambulance transportations arranged by On Call, but also includes protective language for emergency and other air ambulance transports that reduces the possibility that plan sponsors are overcharged or the patients are subject to balance billing.
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The Short Term Solution
Plan sponsors with an imminent need for an air ambulance transportation (i.e., an employee or one of their dependents is already inpatient and needs to be air transported to another facility) have the option of entering into a Single Event Contract with On Call that will just cover that one episode of care.
On Call is ready and able to help your plan sponsor clients with their air ambulance needs, with assurance that patients will be transported safely and cost-effectively. For a copy of the On Call Plan Document Template Amendment or the On Call Single Event Contract, please contact your TMHCC regional marketing representative.
TMHCC is a leading provider of medical stop loss insurance provided through brokers, consultants and third-party administrators. By listening to the demands of the market, we have developed exceptional products, unparalleled resources and value-added services that set us apart in the industry. Visit our website to learn more about our innovative stop loss, Taft-Hartley, captive and organ transplant solutions.