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April 2020
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Market Edge
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News for Small Group & Consumer Segments
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AmeriHealth New Jersey offers option for Small Group customers and consumer members to pay premium by credit card
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We have been closely monitoring the situation with COVID‑19 (Coronavirus) and we understand the financial impact our customers and members may be experiencing. We are committed to working with our customers to help them get through the crisis.
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Option to pay by credit card offered to fully insured groups
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We encourage all customers that are able to pay their premiums on time to continue to do so, but we understand the toll this crisis is taking on businesses of all sizes. For customers who are unable to make their premium payments, we will offer ways to help reduce this financial burden.
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For fully insured customers with fewer than 500 enrolled employees, we will accept credit cards for premium payments from April 10 to July 31, 2020. Credit card payments may be used to satisfy past‑due premiums as well as any current amounts that are due. We will be accepting American Express, Discover, Visa, and MasterCard. Customers can make credit card payments through the eBill functionality on the employer portal. We will provide instructions for eBill in a future communication.
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We are working with the New Jersey Department of Banking and Insurance to provide additional payment flexibility for customers who are most in need. We will provide details when they are available.
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Resources for businesses
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There are many state, local, and federal loans, grants, and programs aimed at supporting small business during and after the COVID‑19 pandemic. For more information visit the New Jersey Chamber of Commerce.
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Policy for furloughed employees
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Recently, we issued an AmeriHealth New Jersey Broker Alert explaining our policy regarding furloughed employees.
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For businesses that have been forced to lay off employees, individual insurance may be a better option than COBRA to keep people insured. For more information on AmeriHealth New Jersey options for individuals and families, please visit amerihealthnj.com.
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Option to pay by credit card offered to consumers
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The Centers for Medicare and Medicaid recently issued guidance on grace period flexibility for members enrolled in Affordable Care Act plans. We are evaluating this guidance and working with the New Jersey Department of Banking and Insurance to finalize a plan for members enrolled in our individual and family plans.
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In the meantime, consumer members have the opportunity to make payments via credit card as well. These payments may be used to satisfy past-due premiums as well as any current amounts that are due, and can be made until July 31, 2020. We will accept American Express, Discover, Visa, and MasterCard. Members can make credit card payments by:
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- Calling 1-888-879-4891 (TTY: 711)
- Using eBill: Log in at amerihealthnj.com and click Manage Account
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Please note that all commission payments will remain business-as-usual and based on premium received.
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Please stay tuned for more information about extended grace periods for groups and consumers, which we expect to share with you next week.
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If you have any questions about the payment options available to your customers, please contact your AmeriHealth New Jersey broker representative.
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