Tokio Marine HCC – Stop Loss Group (TMHCC) has a new and improved Automated Clearing House (ACH) payment process for claim reimbursements and commission payments. This new process allows us to provide enhanced customer service and faster turnaround times.
What's New?
• Quick and easy sign-up process allows you or the policyholder to control the timing of account activation.
• TMHCC offers direct access to set up banking information through a secure portal that is controlled by you or the policyholder.
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• Banking information is kept completely confidential and can only be accessed by the person that set up the ACH payment account.
• Administrators can set up policyholders to view the Explanation of Benefits (EOB) documents directly through the secure portal.
• Administrators can view all EOB accounts in one place.
With ACH payment processing, payments are processed and received by the bank within 48 hours after submission. It also provides an electronic copy of your clients’ EOBs and eliminates the need for paper checks.
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For additional information about our new ACH process, please reach out to our ACH team at hcclachenrollments@tmhcc.com, or you may contact your regional marketing representative.
TMHCC has been helping protect self-funded plan sponsors from catastrophic claim events for over 45 years. Rated A++ (Superior) by A.M. Best Company, A+ (Strong) by Standard & Poor’s, and AA- (Very Strong) by Fitch Ratings, TMHCC is a leading provider of medical stop loss coverage provided through brokers, consultants, and third-party administrators. By listening to the demands of the market, we have developed exceptional products, unparalleled resources and value-added services that set us apart in the industry. Visit our website to learn more about our innovative stop loss, Taft-Hartley, captive and organ transplant solutions.
