|
|
November 2022
|
The Insider
|
|
News and updates for employers
|
|
Employer portal: Your one‑stop account management resource
|
|
Use our secure employer portal at clients.myahaplan.com to quickly and easily access time‑saving tools and information:
|
|
|
Print and order member ID cards
|
|
|
Manage benefits enrollment by adding or deleting employees
|
|
|
View employee coverage and account transaction history
|
|
|
|
|
Change employee or dependent information
|
|
|
Access Benefits at a Glance documents
|
|
|
|
If you need to obtain access to the employer portal, reach out to your broker or AmeriHealth Administrators account executive.
|
Track the status of claims
|
|
The Claims tab on the employer portal is your hub to view paid and pending claims.
|
|
|
-
Search for a claim by using one or multiple criteria such as claim ID, account or subaccount number, date of service, or paid date.
-
View details about the payee, the patient, the provider, and financial information about the service(s).
|
Manage your financial reports and invoices
|
|
Financial reports include administrative billing in invoice form (without PHI) and detail form (with PHI), along with weekly claim funding for medical and prescription services in invoice and detail forms.
|
Self‑service customer reporting platform
|
|
The Index reporting platform makes it easy to get detailed, actionable insights about your organization’s health care trends and cost drivers from a suite of reports. Index offers you a comprehensive suite of up to 30 reports focusing on three themes:
|
|
|
|
Breaks down the use of inpatient, outpatient, professional, and pharmacy services by total dollars and by per member, per month in multiple ways to illustrate utilization and cost.
|
|
|
|
|
|
Provides summary and detailed information on chronic and notable conditions, including medical spend and high cost claimants.
|
|
|
|
|
|
Summarizes preventive screening services, gaps in care, member outreach, and engagement.
|
|
|
|
|
|
|
Regular preventive care can help your employees and their families stay healthier. In particular, getting a flu shot is more critical now than ever. Independence is pleased to provide information to share with employees, as well as a guidance on hosting an onsite flu shot clinic, including 2022–23 providers.
|
|
|
|
Virtual care benefits from MDLIVE® offer your employees the opportunity to connect with a licensed medical professional by secure video, email, or phone. Telemedicine, teledermatology, and telebehavioral health are offered as convenient and affordable care options.
|
|
|
|
|
Healthy You! is a monthly newsletter of reliable health information designed to educate, engage, and enlighten. Featuring information on trending topics along with nutritious recipes, Healthy You! can be used to encourage better health among your fellow employees and their families.
View current issue ➔
|
|
|
