Our upgraded member portal and app make it easier for members to manage their health care.
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January 2025
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Independence Insider
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News and updates for employers
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Digital health experience: Help employees get connected
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Over the past year, we have continued to improve our ibx.com member portal and IBX mobile app to make the process of using and understanding benefits more convenient and less stressful.
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Easy navigation: Members can find what they need quickly and easily, such as claims, ID cards, and benefit summaries.
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Seamless care planning: Members can use features like My Care Team to build a comprehensive directory of all their health care providers and set appointment reminders.
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One-stop shop: Through the Health Journeys section, members can get a view of everything related to their care, such as their personal health record, benefit coverage, condition-specific information, and programs that help them identify gaps in care.
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Resources for members
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As we begin a new year, please share these resources with your employees to assist them in navigating the member portal and app for an optimal experience in managing their health care needs.
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In addition to these helpful resources, please encourage your employees to visit the new Member Website page on ibx.com where they can see an overview of their online account features.
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Healthy You! is a monthly newsletter of reliable health information designed to educate, engage, and enlighten. Featuring information on trending topics along with nutritious recipes, Healthy You! can be used to encourage better health among your fellow employees and their families.
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