Mid-Year Update

At Tokio Marine HCC - Stop Loss Group we are constantly listening to our producers in order to find solutions and be recognized as the stop loss carrier of choice. We are pleased to give you this mid-year update to showcase our efforts and to thank you for trusting us with your business. We look forward to continued success and appreciate all you have done to give us feedback and opportunities to assist you and your clients.

Marketing/Underwriting Update:

• Sold 480 new accounts
• Renewed over 2,000 accounts
• Received over 22,000 new business RFPs
• Grown our captive business to over $300 million
• Conducted over 1,100 producer visits to our valued partners

Claims Update:

• Issued over 28,000 claim reimbursement checks
• Average turnaround time of 3.7 days in the second quarter of 2019
• $8.6 million in claims savings by our Specialty and Preliminary Claim Units

Innovative Solutions:

• Increased our simultaneous funding deadline from 7 to 10 days at the end of the policy period
• Introduced Claims Client Representatives to our team to better serve our producers and policyholders
• Rolled out On Call International's air ambulance solution to the market
• Built new systems for our nearly 1,000 organ transplant coverage customers
• Developed a new website for LifeTrac. Check out the expanded LifeTrac offerings here

Please contact your marketing representative to learn about our products and services.