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 Affordable Housing — Summer 2015 |
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In This Issue Yardi News Yardi Employee Spotlight – Getting to Know Linda Knox! Client News Caleb Group Read More» Product & Technology News Affordable Housing Overview Latest Voyager Affordable Housing Features 50059 Certification Stack Residents with Assets over $5,000 Repayment Agreements Top Knowledge Base Items Yardi Unveils Yardi Marketplace Yardi Payment Processing Have You Heard the News About RENTCafé® Affordable Housing™? Free Hour of Power Sessions Industry News HUD Announces Final Rule on Affirmatively Furthering Fair Housing EventsFall YASC 2015 ContactYardi Systems Sales: 800-866-1144 |
Pennrose ManagementOur goal is to let our community managers concentrate on helping our company grow and increase revenue," said Samuel Lopez, systems and implementation manager for multifamily property development company Pennrose Management. "The single solution stack approach that we adopted with Yardi Voyager® and the Yardi Multifamily Suite™ gives us the tools to do that." He added, "We don't want to add work for our managers; we want them following leads and building relationships with current and potential residents, which is what the Yardi products help them do." With a sizeable affordable housing portfolio, a core property management and accounting system that incorporates strong compliance is crucial to Pennrose. "Before Yardi Voyager® Affordable, we hand-wrote or typed in tenant income certifications (TIC) or HUD compliance forms 50059 and 50058, then figured out the calculations manually. It took 30-45 minutes to type a TIC, whereas Voyager completes it in a couple of seconds," Lopez said. "The compliance piece has been an awesome addition, not only offering easy access to TICs but also tracking compliance for our Tax Credit and HOME program properties." Pennrose improved its leasing process with RENTCafé™, a full online leasing and resident services solution. "RENTCafé introduced our staff to the notion that people can complete the entire leasing process online in the convenience of their homes, instead of coming to the office. The integration of RENTCafé and Voyager ensures unit availability listings are current. Letting prospects go online to set up appointments, complete applications and credit checks makes our managers' lives a lot easier," Lopez said. Part of Yardi Payment Processing™, another step toward efficiency came with Yardi CHECKscan™, which scans paper rent checks into electronic transactions. "Before CHECKscan, our managers had to do double work—manually type in payments and do receipting, and then go to the bank and scan the checks there. With CHECKscan, you hit 'post' and Voyager does the rest. It goes into a ledger and hits our bank accounts with no problem," Lopez said. Pennrose is taking steps to add other Yardi Multifamily Suite products to Yardi Voyager, including a resident screening solution and an end-to-end procurement platform. "If Yardi can do all these things from one platform, why should we burden our managers with multiple passwords and user names? With Voyager and the Multifamily Suite it's one username and password. Our managers are embracing what Yardi has to offer, which makes my job a lot easier as well," Lopez said. About Pennrose |
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