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 Europe — Spring 2017 |
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In This IssueClient News Bartra Capital Property Group Manages Portfolio Growth with Yardi Voyager 7S » Arabian Centres Selects Yardi Voyager 7S for Retail Portfolio Management »
Client in Focus
Yardi News
Software to Support Your Front of House »
Product & Technology Smarter Than Ever Business Intelligence » Yardi Voyager for Germany Reaches New Milestone »
Industry Trends Residents Rule The Build-to-Rent Roost – Northern Powerhouse Property Management Think Tank » Retail Technology, Runs on Yardi, by Yardi Senior Vice President, Rob Teel » Is Your Real Estate Portfolio Resilient Enough? » EventsYASC Europe – Save the Date! » Upcoming Yardi Client Usergroups » Yardi is Honoured to be Shortlisted for Proptech Company of the Year » How to Shift from Big Data to Smart Data – Yardi at MIPIM » UK Rent Awards & Conference, London – 20 April » REALTY, Brussels – 16-18 May »
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Yardi NewsSoftware to Support Your Front of House
Gowan says before the advent of cloud computing, it was “virtually impossible” for companies to access one user-friendly, uniform platform. “But now that smart phones are in our hands and apps have exploded, end-to-end commercial platforms are a reality,” Gowan says. “ERP is already helping the back office – whether that’s paying suppliers or chasing tenants for rent. The next step is the front office. People who aren’t behind a screen day-to-day, such as investor relations or facilities managers, will get the most value from this approach.” And customers have just as much to gain, Gowan adds. “Instead of ringing up the building services manager when the air-conditioning’s not working, a tenant can simply open a portal and request a service from their landlord. Having the customer speak back to you is just an extension of your ERP.” Gowan says these “self-service” functions can cover everything from sharing commercial leases to providing visibility of an accounting ledger. “One of the hottest thing we are doing is P2P, or procure-to-pay,” Gowan explains. “Suppliers can upload their invoice, type in a purchase order number, notify the payables department and check into the portal to see when it's been approved. This self-service model removes the need for emails and phone calls, and means people have all the information online in real time.” Technology is advancing so quickly that software platforms can be used on “any device, anywhere” and Gowan says cloud-based systems are rapidly becoming business as usual. “If your company isn’t in the cloud, it risks being left behind.” |
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